Privacy Policy

Privacy Policy

Introduction

Welcome to https://experton-4×4-mcallen-texas.rgvtruckparts.com (henceforth referred to as “Experton 4×4 Mcallen Texas,” “we,” or “our”). We are committed to maintaining the privacy and security of your personal information. This Privacy Policy outlines our practices regarding the collection, usage, and protection of data in adherence to various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA)
  • Colorado’s Consumer Protection Act (CPA)
  • Utah’s Consumer Sales and Business Transactions Act (UCPA)
  • Connecticut’s Connecticut Transactional Data Security Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including but not limited to:

  1. Our official website at https://experton-4×4-mcallen-texas.rgvtruckparts.com.
  2. Any mobile applications or services associated with our brand.
  3. Interactions between users and our staff through various communication channels.
  4. All linked websites, applications, or services accessed from our platform (please note that third-party privacy policies govern these external resources).

Processing Activities

This policy covers the following activities:

  1. Account Interaction: When you create an account on our platforms, use our services, or engage with our applications as an authorized user.
  2. Website Visits: Every time you visit our websites, we may collect data about your browsing behavior and preferences.
  3. Communication: This includes receiving newsletters, emails, calls, or text messages from us, which helps us personalize our communications based on your interests.

Personal Data Collection

We gather various types of personal information, including:

  1. Account Details: Such as user names, email addresses, and passwords required for account creation and login.
  2. Payment Information: Credit or debit card details, billing addresses, and payment history used for processing transactions.
  3. Financial Data: Bank account numbers (if provided for direct deposits) and financial transaction records.
  4. Purchase Information: Items purchased, quantities, prices, and order dates to manage your orders and provide after-sales support.
  5. Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile network information from your smartphone or tablet.
  6. Location Data: GPS coordinates or location services data (with your consent) for tailored location-based services.
  7. Feedback and Reviews: Your comments, ratings, and suggestions to improve our products and services.
  8. Social Media Information: If you choose to log in through social media accounts, we may collect profile information from these platforms.
  9. Product Interest: Details about the products you view, search for, or purchase on our website.

We acquire this data through direct user input, automated tracking technologies (like cookies), and third-party services that assist us in gathering and analyzing this information.

Cookies and Similar Technologies

We employ cookies and similar technologies to enhance your experience and analyze how users interact with our websites and applications:

  1. Strictly Necessary Cookies: Ensure basic functionalities of our platform, such as logging in and navigating through pages.
  2. Preference Cookies: Remember user preferences like language settings and display options.
  3. Analytics Cookies: Collect aggregate data about website usage to improve our services and tailor content to your interests.

Users have the option to control non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Data Retention and Deletion

We retain personal data only for as long as necessary to fulfill the purposes described in this policy or as required by law. Once the data is no longer needed, we will securely delete or anonymize it.

Security Measures

We have implemented robust security protocols to safeguard your personal information:

  1. Data Encryption: We use encryption technologies to protect sensitive data during transmission and storage.
  2. Third-Party Processing: For payment transactions and other sensitive operations, we engage trusted third-party service providers who adhere to strict security standards.
  3. Access Controls: Our internal policies restrict access to personal information to only authorized employees who require it to perform their duties.

Children’s Privacy

We do not knowingly collect or solicit personal data from children under the age of 18. If you believe we have collected such information by mistake, please contact us, and we will take immediate steps to rectify the issue.

Your Rights (Subject to Local Laws)

Depending on your jurisdiction, you may have certain rights regarding your personal data:

  • Access: Request access to the personal data we hold about you.
  • Rectification: Ask for corrections if your information is inaccurate or incomplete.
  • Erasure/Right to be Forgotten: Demand the deletion of your data in certain circumstances.
  • Restriction: Limit our use of your personal data under specific conditions.
  • Portability: Receive your data in a structured, commonly used format and transfer it to another controller.
  • Object: Object to the processing of your data for legitimate interests.
  • Non-Discrimination: Be free from discriminatory practices based on certain personal characteristics.
  • Apples/Complaints: File appeals or complaints with our privacy team or relevant regulatory authorities.

Changes to Privacy Policy

We may update this policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be posted on this page, and we encourage you to review it periodically.

Contact Us

For any questions, comments, or requests regarding your privacy:

  • Email: contact@experton-4×4-mcallen-texas.rgvtruckparts.com
  • Postal Address: [Our Physical Address]

We value your trust in our commitment to privacy and security.